Privacy Policy

Overview

The PDF ↔ Image extension, published by Essex Software, LLC, turns PDF pages into JPG, PNG or WebP images and folds images into PDF files. This policy explains what the extension does and does not do with your files and your data.

Your files

• Every file you drop into the extension, or choose with the file picker, is read and converted by code running in the extension's own page on your computer. Nothing is sent to us or to anyone else.
• When you click the toolbar icon while a PDF is open in a tab, the extension reads that one PDF from its web address, with Chrome's temporary permission for that tab, so it can convert it for you. It reads nothing from any other tab, and it reads nothing until you click.
• The converted images or PDFs are offered to you as downloads. They are kept in the browser's memory only while the page is open and are discarded when you close it or start over.
• A PDF handed over from a tab is held briefly in the extension's local browser storage so the converter page can open it, and is deleted the moment the page reads it.
• The extension works offline once installed. It needs no internet connection to convert files.

What we do not collect

• Your files, their contents, names or metadata
• Your name, email address or any other personal information
• Usage analytics, crash reports or device identifiers
• Your browsing history or the contents of other tabs
• Account credentials: the extension has no login

Permissions, and why

Permission	What it is for
activeTab	Lets the extension read the PDF in the current tab, only at the moment you click the icon, so it can convert that file.
storage	Remembers whether the one-time unlock is active, so the extension works offline. Nothing else is stored.
Access to extensionpay.com	Completes the purchase of the one-time unlock through ExtensionPay (see below). Used for nothing else.

The one-time unlock

Some features (several PDFs in one run, PNG and WebP output, 200 and 300 dpi, page ranges, any number of images into one PDF) are sold as a single one-time unlock. Payment is handled by ExtensionPay, which uses Stripe to take the payment. When the extension checks whether the unlock is active, it contacts ExtensionPay with an anonymous installation identifier; ExtensionPay holds that identifier and your payment status, and Stripe holds your payment details. We never see your card. ExtensionPay's own policy is at extensionpay.com/privacy. If the extension is installed without this unlock offered, it makes no network calls at all.

Third parties

• ExtensionPay and Stripe: payment for the one-time unlock, as described above.
• Google Chrome Web Store: distributes the extension and counts installs under Google's privacy policy. The extension itself sends nothing to Google.

There are no other third parties. We do not share, sell or rent any data, because we hold none.

Your rights

• Removing the extension from Chrome deletes everything it stored in the browser.
• Contact us at support@essexsoftware.com with any privacy question.

International users

Because no data leaves your computer, the extension complies with GDPR, CCPA and similar regulations by design.

Children's privacy

The extension is suitable for all ages and does not knowingly collect data from children under 13, or from anyone else.

Changes to this policy

If a future version of the extension ever sends data anywhere new, this page will say so first, with a new "Last updated" date, and the Chrome Web Store listing's data disclosure will change with it.

Contact

• Email: support@essexsoftware.com
• Company: Essex Software, LLC